We always say, "'Tis better to screw up something on an old, used machine than to screw up everything on a brand new one!" A couple of errors on an old, used machine are easier to fix because someone is going to have the experience and knowledge to fix it. Errors on a new machine however can be a beast to fix because we're all knocking at Microsoft's door looking for answers. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they're having. And it isn't fair to expect a tech support person to automatically know what a "thing-a-ma-jingy," or "whatcha-ma-call-it" is. The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you're having and a technician can readily resolve it. Although the prices of computers are decreasing, they can still create a hefty expense especially if you need additional peripherals described above. In addition, you'll need to figure in costs for maintenance, servicing, and insuring. 4. Start comparison shopping and look for the "fastest and biggest. Sounds can be assigned to numerous events and they don't even need to be the default sounds installed by Windows. Users can download sounds from the Internet or create their own sounds with a microphone. Dialing Properties. Even the way a user connects to the Internet can be customized. Through Dialing Properties, users can determine how a phone and modem dials into an Internet service provider. com reported that "Before the month is even done, April has set a record for virus e-mails."1 In the past, we would be comfortable in telling new computer users not to worry about viruses and that catching a computer virus is rare. Today, that would be some of the worst advice we could give anyone. Fan sites probably isn't a good name for this resource, but you can find websites that are dedicated toward supporting the users of a particular software program or piece of hardware. We've called them "fan sites" because the maintainers of these sites have no affiliation with the manufacturers that they support!