And although this program may install just fine on a Windows 98 machine, it will generate a multitude of errors once its started. Insufficient memory will cause errors as well. That's why software programs include minimum memory requirements. A program that needs 14MB of memory will generate errors on a computer that only has 4MB of memory if it runs at all. Although it's pretty new and still under development, voice directed technology has already infiltrated consumer service related systems. Think back to the last time that you paid a bill over the phone. Instead of speaking to a human being, chances are that you spoke to a computer that not only responded to what you said and followed the commands that you gave it, it also asked you for more information such as your full name or credit card number. Most main menus display themselves as soon as a device is turned on, so chances are that if you're standing before a device that shows a bunch of choices to do something, you're looking at a main menu. The buttons on these main menus of course take you to additional menus, which in turn give you even more choices to make. As a software user, this means you can contribute to an open source project as well, and help to develop it into a product that reflects your direct preferences. You aren't "stuck" using open source software the way you would be stuck using an expensive word processor or database. You have the same access to open source software as its programmers have and in essence, you are your own customer! One thing that you certainly don't want to use to remove computer dust is a vacuum cleaner. Although using a vacuum cleaner seems to make more sense, the strong suction of a vacuum cleaner can actually spark damaging static electricity or dislodge loose cables. You also don't want to use oil-based cleaners. If you're having a problem with a piece of software or with a hardware part, try the website of that software's or hardware's manufacturer. Most (if not all) manufacturer's reserve a portion of cyberspace and dedicate it to support the products that they build. Microsoft's help desk is good example. 3.