There are a number of places available including computer store outlets, online stores, auction sites, used computer stores, or your friendly neighborhood yard sale. For the computer novice, we recommend buying a computer from a physical store. In a physical store, you have the opportunity to see the computer of interest in person and ask questions. Regardless of the device, the operating system installed onto it serves the same purpose across the board: to enable user-to-hardware communication. When you think about upgrading your computer to a new operating system, be careful to make sure that you have the necessary hardware components. We tried to upgrade one of our Windows 98 machines to Windows XP, but we were cautioned that the former may not be hardware compatible with XP technology. With shareware, cheap does not equal low-quality and there are plenty of examples that prove shareware often outperforms the quality of commercial software time and time again. How much savings are we talking about? You could purchase a quality word processor, spreadsheet, database program, or system utility anywhere from a mere $15 to under a hundred. This will decrease the time it takes for your computer to send it elsewhere, and it will also decrease the time it takes for someone else to download it. To create your own .zip or .sit file, you can select a single file or a group of files from within Explorer, and right-click the selection. Again, depending on how you installed Winzip or StuffIt, you can click the "Add to Zip" or "Add to Sit" option and have these programs automatically archive the file(s) into one. You and your children may not always agree about what's appropriate, but as a guardian, you're in control and you're ultimately responsible for their safety. Take the time to investigate software tools that put you in control and allow you to block access to certain websites. If you use an online service like AOL (America Online), you can use its internal Parental Control settings to block access to various chatrooms and websites. Although Window's defrag system can ease some of the stress that these files place onto the drive, it doesn't do much to get rid of the problem in the first place. This is because the defrag program simply organizes the files in a system that makes it easier for the computer to access. (Thus cutting down on the work required to find and load them).