Application of Business Process Outsourcing (BPO) apart from an ASP or Application Service Provider frequently refer to a particular amount of risk is relocated to the third-party which is managing the process features for the outsourcer. Business Process Outsourcing comprises the process software and management as well as the people processing such service as a usual ASP only comprises the provision of entry to technicalities and functionalities offered or served up via available software, normally through the use online browsers to the clients or customers. This is because the large companies realize the potential of the leading service providers. There are three different options in terms of the operational approach in the call center. First is the captive facility that deals on the finance and savings control of the call centers. Second is the third party referring to the lowering of cost of the set up operation and the third is the joint venture. Since the application of this method in India, it is expected to grow more in the coming years and continuously influenced other countries. This not only influences small companies, but also giant companies broadening their horizon with the help of business process outsourcing, gaining more power and production reliability. One of the global trends is the growing industry on Information technology giving various options to organizations for hiring software development providers with expertise and is cost effective on their services Hiring Offshore Outsourcing Company is an effective strategic plan if implemented as part of the whole program for building high quality IT organization to maintain competitive benefits. They furnish flexibility needed for the data processing capabilities expansion on a time limit basis, apply the latest technology, transform application keys to new platform and quickly develop, test and deploy new applications. They provide services such as: Matching resources on computing materials applicable on the rapid business requirement change. Outsourcing involves an in-depth communication process of both the lead contractor and the subcontractor. Failure of the subcontractor to meet the lead contractor s directives would mean breakdown of everybody. It is not just instructions that are necessary, it is more to giving out rules and making rules happen.