Those errors are the result of Program B attempting to use an outdated (shared) file that was installed by Program A. In order to fix that problem, the user would have to download an updated version of the shared file (which to say the least - is not an easy thing to find or do). Sometimes, errors occur because a system doesn't have the required drivers or the drivers that are on the system are the incorrect version. A team of professional coders build it but the community at large isn't part of its conception. It's costly to produce and as you can probably guess, that cost is passed on to the end user: the consumer. Open source software on the other hand is free. Free to download, free to install, free to use, free to modify, and free to share. This way, you can return to the beginning of a system and start over in case you get lost among the way. Another important choice that you want to keep your eye on is the choice to get help! This option may not be available on every device that you encounter, but when it is available, be sure to use it. Programming a computer is creating a sequence of instructions that enable the computer to do something.1 The people who program computers (called programmers) use a programming language to communicate with a computer. You might have heard of some of these languages in the past such as Visual Basic, C++, or Fortran. ), it also stored the drivers that the program needed to communicate with the computer's hardware. As you can imagine, the cumbersome process of switching from floppy to floppy prompted the birth of the operating system. An operating system is a software program that controls how the computer's hardware (and installed software) works. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they're having. And it isn't fair to expect a tech support person to automatically know what a "thing-a-ma-jingy," or "whatcha-ma-call-it" is. The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you're having and a technician can readily resolve it.