If you want to use your computer for cruising the web, sending email, or performing simple word-processing or spreadsheet tasks, a computer with the basic components that we just described should suffice. If you want to use a computer to help with a career in multimedia however, you're going to need to accessorize your system with a scanner, printer, digital camera, tablet, or digicam for example. Another advantage that shareware has over commercial software is its compatibility. We're not saying that shareware is compatible with all operating systems. What we're saying is that since we can try shareware before paying for it, we can determine if the software is completely compatible with our systems first. 4. Create a barrier between your computer and prying eyes. Anti-virus/anti-spyware programs are only effective after the effect. But you can prevent identity theft from occurring by installing a firewall. A firewall is software that checks all data entering and exiting a computer and it then blocks that which doesn't meet specified security criteria (user-defined rules).1 5. As computer consultants, it's our job and mission to make sure our clients are 100% satisfied when they walk out our offices. But our job is unnecessarily made harder when people don't take the time to learn about computer accessories and familiarize themselves with the limitations of store-bought computers. Basic GUI Terminology Knowing What You're Working With Helps Technicians Getting help with your computer software can be easier when you know the correct terms to use. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they're having. The smart thing to do when you don't want to lose the data that you created with an unwanted program is to: 1. Save or convert your documents to a format that will work with different program first (that is, a program that you intend to keep) 2. Archive them onto a floppy disk, flash drive, or CD-ROM 3.